Frequently Asked Questions

Any more questions? Contact us and we’ll be happy to help. We would love to hear from you.
Table of Contents

Technical & Privacy

KPA only requires a valid email address to access our resources. If you would like to choose a therapist-assisted program, KPA requires a valid name, date of birth, and contact number.

Yes, the website is responsive across all devices be it on your mobile, tablet, or desktop computer.

Kenya Psychiatrist Association stores all of your personal information securely, according to best practice standards for data encryption and storage.

The information that you provide through the website, therapist communications, or any feedback you might provide is securely stored. This information is accessible to members of the service team. The information may be used for quality improvement or research purposes. For more information please refer to KPA’s privacy policy here and terms and conditions here.

If you are experiencing any technical difficulties with any aspect of the Kenya Psychiatrist Association website please let us know by sending us an email to [email protected]. You may also like to explore using a different browser, particularly for video play issues.


Signing up for a healthcare provider account on KPA gives you access to all of our programs. You can use the programs with your clients in session or provide them with additional support outside of your work with them. To register for healthcare provider access, please click here.